Returns & Exchanges
At Elysian Collective, we want you to be completely satisfied with your luxury fashion purchase. If your selection isn't quite right, we offer a seamless return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure the items are in their original, unworn condition with all Elysian Collective tags attached, and place them securely in the original shipping box.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
