Returns & Exchanges

At Elysian Collective, we want you to be completely satisfied with your luxury fashion purchase. If your selection isn't quite right, we offer a seamless return and exchange process within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Ensure the items are in their original, unworn condition with all Elysian Collective tags attached, and place them securely in the original shipping box.

  • 3.
    Ship It Back

    Download and print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.